Terms & Conditions
1. Introduction and General Provisions
Welcome to Pinco Casino (pincocasino-canada.org). These Terms and Conditions constitute a legally binding agreement between you ("User," "Player," or "You") and Pinco Casino ("We," "Us," or "the Operator"). By registering an account, accessing our platform, or participating in any real-money gaming activities, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gambling Policy.
If you do not agree with any part of these terms, you must discontinue your use of our services immediately. Pinco Casino operates with a commitment to providing a secure and regulated gaming environment tailored for the Canadian market. We prioritize transparency, security, and fair play, ensuring that all interactions are conducted in compliance with applicable provincial and federal guidelines.
2. Eligibility and Account Requirements
To register and maintain an account with Pinco Casino, you must meet the following criteria:
2.1. Age Requirement: You must be at least 19 years of age to access our services. In certain Canadian provinces where the legal gambling age is 18 (such as Alberta, Manitoba, and Quebec), you must comply with local provincial laws. Proof of age and identity may be requested at any time.
2.2. Geographic Restrictions: Services are intended for individuals physically located within Canada. You are responsible for ensuring that your access to and use of our platform complies with the laws of your specific province or territory of residence. While we strive to meet the high standards set by regulators like iGaming Ontario (AGCO) and the BCLC, it is your responsibility to verify the legality of online gambling in your jurisdiction.
2.3. Account Registration: You are permitted to hold only one active account. Duplicate accounts created to claim bonuses or circumvent security measures will be subject to immediate closure, and any associated funds may be forfeited.
2.4. Personal Information: All information provided during registration — including your legal name, residential address, and contact details — must be accurate and verifiable. You must update your information promptly if any changes occur. Providing false or misleading information constitutes a breach of these Terms.
2.5. Security: You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account, whether authorized by you or not, will be deemed your responsibility.
3. Financial Transactions and Currencies
Pinco Casino exclusively uses the Canadian Dollar (CAD or CA$) for all gaming transactions. We do not accept other currencies.
3.1. Deposits: We offer a variety of secure payment methods tailored to Canadian users, including Interac e-Transfer, Interac Online, iDebit, InstaDebit, Visa, Mastercard, and selected cryptocurrencies. Deposits must be made from an account or card held in your name.
3.2. Withdrawals: Withdrawals are processed back to the original deposit method whenever possible. For security purposes, we require identity verification (KYC) before your first withdrawal. The time required to process withdrawals depends on the chosen method; Interac e-Transfer is typically the most efficient method for our Canadian players.
3.3. Transaction Limits: Minimum and maximum deposit and withdrawal limits apply. Please consult the Cashier section of your account for specific details. We reserve the right to perform enhanced due diligence on large withdrawal requests.
3.4. Account Funds: Funds deposited into your account do not accrue interest. Pinco Casino is not a financial institution, and your balance.
